What we do
We help companies optimize their existing problem solving process ensuring they have happy customers, efficient internal operations, and responsive suppliers. By automating and standardizing these processes using our web-based tool, you'll save time, reduce costs, and eliminate unnecessary stress.
Key Features
User-Friendly Interface
Easy to use interface walks users through the problem solving process. All team members, regardless of their skill level, collaborate and provide input. Over time, this lifts the problem solving skills of the entire organization.
Central Repository
All problem data, including attachments and actions, is centralized for easy access from anywhere, enhancing collaboration and effectiveness. RootSolve becomes a storehouse of knowledge which you can use to improve.
Customizable Workflows
Tailor workflows to meet your requirements, including 8D, A3, 5 Whys or your own unique processes. Every department including customer service, supply chain and audit compliance have their own templates while still collaborating within the global tool.
Track & Manage the Process
Keep track of problems, due dates and action assignments. Use email notifications and escalations to ensure folks are staying on task. Address internal and external complaints promptly and efficiently. Provide visibility at the individual user, department, plant, product and regional levels.
Data Driven Insights
Automated reports and charts allow easy access to high-level information or a dive deep into the details. By visualizing trends and cumulative data, make informed decisions.
Secure SaaS Environment
RootSolve is a secure, web-based solution that operates as Software as a Service (SaaS), eliminating the need for internal IT involvement. With our SOC2 and ISO27001 certifications, you can trust that your data is in safe hands. Plus, we offer single sign-on (SSO) to better integrate into your organization.
How we do it
Step 1: Consult
Tell us about your pain points and improvement goals. Show us your current Word/Excel forms, existing systems and other details on how you currently manage your problem solving process.
Step 2: Build and Implement
We will replicate your various systems and forms in RootSolve, enhancing them with our added functionality and automation. This ensures a smooth transition with minimal training required.
Step 3: Optimize
With RootSolve's flexibility, the system is continuously optimized, edited and scaled based on user feedback and ongoing changes within your business.